{"id":10376,"date":"2021-08-11T07:06:00","date_gmt":"2021-08-11T05:06:00","guid":{"rendered":"https:\/\/www.progressalean.com\/terminos-y-condiciones\/"},"modified":"2026-04-28T12:51:49","modified_gmt":"2026-04-28T10:51:49","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.progressalean.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n\t<div id=\"text-2253199603\" class=\"text\">\n\t\t\n\n<p><strong>Purchase Terms and Conditions<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<ol>\n<li><strong>Data of the Data Controller<\/strong> <strong>\/ Information Society Service Provider<\/strong><\/li>\n<\/ol>\n<p><strong> <\/strong><\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"140\">\n<h1><span style=\"font-size: 75%;\">Identity \u2013 Entity<\/span><\/h1>\n<\/td>\n<td width=\"419\">\n<h1><span style=\"font-size: 75%;\">PROGRESSA LEAN, S.L.<\/span><\/h1>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"140\">\n<h1><span style=\"font-size: 75%;\">CIF\/NIF<\/span><\/h1>\n<\/td>\n<td width=\"419\">\n<h1><span style=\"font-size: 75%;\">B98754088<\/span><\/h1>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"140\">\n<h1><span style=\"font-size: 75%;\">Postal Address<\/span><\/h1>\n<\/td>\n<td width=\"419\">\n<h1><span style=\"font-size: 75%;\">C\/ Uruguay 11, 601\u00aa, 46007 Valencia (Valencia) Espa\u00f1a.<\/span><\/h1>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"140\">\n<h1><span style=\"font-size: 75%;\">Telephone<\/span><\/h1>\n<\/td>\n<td width=\"419\">\n<h1><span style=\"font-size: 75%;\">(+34) 96 3220379<\/span><\/h1>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"140\">\n<h1><span style=\"font-size: 75%;\">Email Address<\/span><\/h1>\n<\/td>\n<td width=\"419\">\n<h1><span style=\"font-size: 75%;\">info@progressalean.com<\/span><\/h1>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"140\">\n<h1><span style=\"font-size: 75%;\">Corporate Purpose<\/span><\/h1>\n<\/td>\n<td width=\"419\">\n<h1><span style=\"font-size: 75%;\">Engineering consultancy and training<br> <br><\/span><\/h1>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"140\">\n<h1><span style=\"font-size: 75%;\">Web Site<\/span><\/h1>\n<\/td>\n<td width=\"419\">\n<h1><span style=\"font-size: 75%;\">https:\/\/www.progressalean.com\/<\/span><\/h1>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"140\">\n<h1><span style=\"font-size: 75%;\">Registration Details<\/span><\/h1>\n<\/td>\n<td width=\"419\">\n<h1><span style=\"font-size: 75%;\">Valencia Mercantile Registry, Volume 9995, Book 7277, Folio 13, Section 8, Sheet V-166429<\/span><\/h1>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>As a User of our website, you may purchase enrolment rights for our courses through this website and make your payments securely by following the steps indicated in the purchase process and in these Terms and Conditions of Purchase.<\/p>\n<ol start=\"2\">\n<li><strong>Course enrolment<\/strong><\/li>\n<\/ol>\n<p>Following the instructions provided during the purchase process, enrolling in a course will be very straightforward. You only need to select the courses in which you wish to participate and complete the registration form with your identification details as a participant.<\/p>\n<p>Once registered, payment for the course will be processed through the methods indicated, and once the purchase process is completed, you will receive an email confirming your participation in the selected course.<\/p>\n<p>To access the course, we will provide you by email with a username and password to access our training platform.<\/p>\n<p>The minimum age for participation is 18 years old. The purchaser is solely responsible for the accuracy of the information provided to us. <\/p>\n<ol start=\"3\">\n<li><strong>Course prices<\/strong><\/li>\n<\/ol>\n<p>All course prices displayed on our website are expressed in euros (EUR).<\/p>\n<p>The prices shown for the courses do not include VAT; therefore, a 21% VAT rate or the applicable rate at the time of payment will be added.<\/p>\n<p>When any discount is applied to the courses, it will be clearly indicated, specifying the percentage discount applied, and the price stated in the sales offer shall not be negotiable.<\/p>\n<p>Our organisation reserves the right to modify its prices at any time; therefore, purchasers are advised to verify them before making any enrolment or payment.<\/p>\n<ol start=\"4\">\n<li><strong>Payment methods<\/strong><\/li>\n<\/ol>\n<p>You may pay on our website using a bank card (Visa, Mastercard, JCB, UPI, Discover, American Express).<\/p>\n<p>To ensure your payment is processed without any issues and to minimise any unauthorised access to your banking data, you will be automatically redirected to your bank\u2019s online payment platform, where you will need to authorise the payment and thereby confirm your enrolment in our course. <\/p>\n<ol start=\"5\">\n<li><strong>Availability<\/strong><\/li>\n<\/ol>\n<p>Courses have established start and end dates, which are published in their description and throughout the enrolment process. If the delivery dates do not match your preferences, you may opt for other training sessions that we publish. <\/p>\n<p>If, during the enrolment process, the number of available places in our courses has been exceeded, we will inform you whether there are options to participate in future sessions, including the delivery dates, so that you can decide whether to enrol or cancel the registration process.<\/p>\n<p>If the minimum number of participants is not reached, PROGRESSA LEAN reserves the right to postpone the start of the course, and you will be formally informed so that you may decide whether to participate in the next course session or request a refund of the amount paid.<\/p>\n<p>If, for any reason beyond our organisation\u2019s control (natural disasters, accidents, terrorism, etc.) or due to other unforeseen technical issues, we are required to cancel the course, you will be informed so that you may decide whether to participate in the next course session or request a refund of the amount paid.<\/p>\n<ol start=\"6\">\n<li><strong>Invoices<\/strong><\/li>\n<\/ol>\n<p>You will be provided with an invoice for all your purchases free of charge, in accordance with Article 63.3 of Legislative Royal Decree 1\/2007 of 16 November, approving the revised text of the General Law for the Protection of Consumers and Users and other complementary laws.<\/p>\n<p>Your invoices will be sent to your email address only if you request it during the purchase process<u>.<\/u><\/p>\n<ol start=\"7\">\n<li><strong>Cancellation of enrolments<\/strong><\/li>\n<\/ol>\n<p>You may cancel your enrolment up to five (5) working days prior to the course start date (Spanish date and time). To do so, you must notify us of your decision by sending an email to <a href=\"mailto:info@progressalean.com\">info@progressalean.com<\/a>. The information required to process this request is as follows: <\/p>\n<ul>\n<li>Full name used for enrolment:<\/li>\n<li>Date of enrolment:<\/li>\n<li>Course enrolled in:<\/li>\n<\/ul>\n<p>Once the aforementioned cancellation is received, you will receive a confirmation email of the cancellation.<\/p>\n<p>If, at the time of requesting cancellation, the course has already started, we will inform you about any available upcoming training sessions (if applicable), as well as the impossibility of refunding the payment made for your enrolment in the course you wish to cancel.<\/p>\n<ol start=\"8\">\n<li><strong>Right of withdrawal <\/strong><\/li>\n<\/ol>\n<p>You may exercise your right of withdrawal from the purchase made on our website and, therefore, <strong><u>cancel your enrolment prior to the start of the course<\/u><\/strong>, within a maximum period of 14 calendar days from the date of enrolment, without the need to provide any reason for the withdrawal.<\/p>\n<p>In the event of withdrawal on your part and within the aforementioned period, you must notify us in writing by email at <a href=\"mailto:info@progressalean.com\">info@progressalean.com.<\/a><\/p>\n<p>Additionally, you must provide us with the following information:<\/p>\n<ul>\n<li>Full name used for enrolment:<\/li>\n<li>Date of enrolment:<\/li>\n<li>Course enrolled in:<\/li>\n<\/ul>\n<p>If you need further information, you can contact us by phone at (+34) 96 3220379.<br><br><\/p>\n<p>If you prefer, you may send us this completed <u><a href=\"https:\/\/share.hsforms.com\/1UXuZueJLS3yct6eAL3cP5g2pu1b\">Withdrawal Form.<\/a><\/u><\/p>\n<p>Once your request has been received, we will acknowledge receipt by email and inform you that your decision entails the refund of the payment made to participate in our course, which will be processed within a period of from the date we receive your withdrawal request.<\/p>\n<p>By exercising your right of withdrawal, you will lose the right to participate in the course.<\/p>\n<ol start=\"9\">\n<li><strong>Modifications<\/strong><\/li>\n<\/ol>\n<p>PROGRESSA LEAN reserves the right to make, without prior notice, any modifications it deems appropriate to its website, training platform, and courses, including changing, removing, or adding content, as well as altering the way courses are presented or accessed.<\/p>\n<ol start=\"10\">\n<li><strong>Guarantees <\/strong><\/li>\n<\/ol>\n<p>Due to the nature of the training activities, we are unable to offer a satisfaction guarantee.<\/p>\n<p>PROGRESSA LEAN\u2019s courses are backed by the extensive experience accumulated through the projects in which it has participated, the excellent results achieved in those projects, and the high level of professionalism and specialisation of the professionals involved in all training activities. <\/p>\n<p>Likewise, our organisation is certified under ISO 18404 by AENOR for Lean Practitioner and Expert courses.<\/p>\n<ol start=\"11\">\n<li><strong><strong>Dispute resolution<\/strong><\/strong> <\/li>\n<\/ol>\n<p>In accordance with Regulation (EU) 524\/2013 applicable throughout the European Union, you may access the European Union\u2019s Online Dispute Resolution platform (<a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/main\/index.cfm?event=main.home2.show&amp;lng=ES\">ODR<\/a> platform), which allows consumers to submit complaints by completing an electronic form available in all official EU languages, as well as Norwegian and Icelandic. <strong>   <\/strong>                                                                   <\/p>\n<p>You can access the ODR Platform <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/main\/index.cfm?event=main.home2.show&amp;lng=ES\">here.<\/a><\/p>\n<ol start=\"12\">\n<li><strong>Liability<\/strong><\/li>\n<\/ol>\n<p>PROGRESSA LEAN shall not be held liable, under any circumstances, for any damages of any nature whatsoever, including but not limited to: lack of availability of the platform, errors or omissions in training content, or the transmission of viruses or malicious software in communications or content, despite having implemented all necessary technological security measures to prevent such incidents.<\/p>\n<p>PROGRESSA LEAN is not responsible for any information regarding its training offerings that may be available in locations other than its official website.<\/p>\n<p>PROGRESSA LEAN shall not be liable for any kind of damage and\/or loss arising from the use of training content by the user in their professional activity.<\/p>\n<p>In the event that our content includes links or hyperlinks to other websites, PROGRESSA LEAN shall not be responsible for the content on such external sites, nor for their availability or technical quality.<\/p>\n<p>The inclusion of such links or hyperlinks shall not imply any association with their respective owners.<\/p>\n<p>The use of our training platform, as well as any downloads made from it, are the user\u2019s responsibility. PROGRESSA LEAN, S.L. shall not be held liable under any circumstances for any damage or harm that may be caused to the user\u2019s software or hardware as a result of downloads or the use of the website and its training platform. <\/p>\n<ol start=\"13\">\n<li><strong>Intellectual and industrial property rights<\/strong><\/li>\n<\/ol>\n<p>Se informa al comprador y al usuario que los textos, im\u00e1genes, gr\u00e1ficos, audio y video e informaci\u00f3n en general incluida en nuestros cursos, est\u00e1n protegidos por la legislaci\u00f3n espa\u00f1ola sobre los derechos de propiedad industrial e intelectual a favor de PROGRESSA LEAN, S.L.<\/p>\n<p>It is prohibited to reproduce, publish, distribute, or communicate to third parties any information contained in our courses without the prior written and explicit authorisation of PROGRESSA LEAN, S.L. You require the express written authorisation of PROGRESSA LEAN, S.L. to exploit it and, in particular, to commercialise it or make use of any rights belonging to its owner.<\/p>\n<p>PROGRESSA LEAN, S.L. will take appropriate legal action to defend its interests against any users who infringe the industrial and intellectual property rights of PROGRESSA LEAN, S.L.<br><\/p>\n<ol start=\"14\">\n<li><strong>Disputes and Jurisdiction<\/strong><\/li>\n<\/ol>\n<p>For any disputes that may arise in relation to these Terms and Conditions of Purchase, the parties submit to the jurisdiction of the Courts and Tribunals of the city of Valencia, Spain.<\/p>\n\t\t\n<style>\n#text-2253199603 {\n  font-size: 0.75rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-10376","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions - Progressa Lean<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.progressalean.com\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - Progressa Lean\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.progressalean.com\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"Progressa Lean\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-28T10:51:49+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.progressalean.com\\\/en\\\/terms-and-conditions\\\/\",\"url\":\"https:\\\/\\\/www.progressalean.com\\\/en\\\/terms-and-conditions\\\/\",\"name\":\"Terms and Conditions - Progressa Lean\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.progressalean.com\\\/#website\"},\"datePublished\":\"2021-08-11T05:06:00+00:00\",\"dateModified\":\"2026-04-28T10:51:49+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.progressalean.com\\\/en\\\/terms-and-conditions\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.progressalean.com\\\/en\\\/terms-and-conditions\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.progressalean.com\\\/en\\\/terms-and-conditions\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/www.progressalean.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms and Conditions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.progressalean.com\\\/#website\",\"url\":\"https:\\\/\\\/www.progressalean.com\\\/\",\"name\":\"Paneles SM\",\"description\":\"Lean Manufacturing, Kaizen y Mejora Continua en Valencia\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.progressalean.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Terms and Conditions - Progressa Lean","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.progressalean.com\/en\/terms-and-conditions\/","og_locale":"en_US","og_type":"article","og_title":"Terms and Conditions - Progressa Lean","og_url":"https:\/\/www.progressalean.com\/en\/terms-and-conditions\/","og_site_name":"Progressa Lean","article_modified_time":"2026-04-28T10:51:49+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.progressalean.com\/en\/terms-and-conditions\/","url":"https:\/\/www.progressalean.com\/en\/terms-and-conditions\/","name":"Terms and Conditions - Progressa Lean","isPartOf":{"@id":"https:\/\/www.progressalean.com\/#website"},"datePublished":"2021-08-11T05:06:00+00:00","dateModified":"2026-04-28T10:51:49+00:00","breadcrumb":{"@id":"https:\/\/www.progressalean.com\/en\/terms-and-conditions\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.progressalean.com\/en\/terms-and-conditions\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.progressalean.com\/en\/terms-and-conditions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/www.progressalean.com\/en\/"},{"@type":"ListItem","position":2,"name":"Terms and Conditions"}]},{"@type":"WebSite","@id":"https:\/\/www.progressalean.com\/#website","url":"https:\/\/www.progressalean.com\/","name":"Paneles SM","description":"Lean Manufacturing, Kaizen y Mejora Continua en Valencia","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.progressalean.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.progressalean.com\/en\/wp-json\/wp\/v2\/pages\/10376","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.progressalean.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.progressalean.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.progressalean.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.progressalean.com\/en\/wp-json\/wp\/v2\/comments?post=10376"}],"version-history":[{"count":2,"href":"https:\/\/www.progressalean.com\/en\/wp-json\/wp\/v2\/pages\/10376\/revisions"}],"predecessor-version":[{"id":10378,"href":"https:\/\/www.progressalean.com\/en\/wp-json\/wp\/v2\/pages\/10376\/revisions\/10378"}],"wp:attachment":[{"href":"https:\/\/www.progressalean.com\/en\/wp-json\/wp\/v2\/media?parent=10376"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}